SPKD Policy

How do i pay?

We accept all major debit cards and credit cards.

Visa, Visa Debit / Delta, Visa Electron, MasterCard Debit, MasterCard, UK Maestro, American Express, Apple Pay, PayPal.

All transactions are processed via Shopify Payments or PayPal and are encrypted for your safety.

All payments must be made before your order is shipped to you. We work closely with Verified by Visa & MasterCard SecureCode to provide you with a safer shopping experience when using your card online.

All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. Additional validation and fraud checks are carried out internally. 

The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company.

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How do I return an item?

If you change your mind about any items purchased you can return them to us within 14 days of the parcel being delivered to you, provided:

-The items are unworn and unwashed 
-The items are returned in the same packaging  
-Original label has not been removed  

-You have e-mailed us stating that you will be returning the item, with an attachment of proof of postage

Please mail items back to:

SPKD

PO BOX 1588

HEMEL HEMPSTEAD

HP1 9SG

 

All refunds will be made using the same method of payment you used to purchase the items and will be made by us no later than:

- All returns are at your own cost  

-14 days after the day we receive the returned items; or (if earlier) 14 days after the day you have provided evidence that you returned the goods.

If for any reason you have received a faulty or incorrect item, please email our customer service team with your order number and they will be happy to assist you.

Sales@SPKDLifestyle.com